SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, phone number, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email/SMS marketing (if applicable): With your permission, we may send you emails/SMS about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at support@elysianheat.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

For more information, please review Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. However, some third-party service providers (such as payment gateways) have their own privacy policies regarding the information we are required to provide for purchase-related transactions. We recommend you read their privacy policies to understand how your information is handled.

If you proceed with a transaction that involves a third-party provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 - COOKIES

Here is a list of cookies we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

• _session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
• _shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker.
• _shopify_uniq, no data held, expires midnight of the next day, counts the number of visits to a store by a single customer.
• cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
• _secure_session_id, unique token, sessional.
• storefront_digest, unique token, indefinite if the shop has a password, used to determine if the visitor has access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners.

SECTION 10 - ONLINE ADVERTISING

We use Google AdWords Remarketing to advertise across the Internet. AdWords remarketing displays relevant ads tailored to you based on what parts of our website you have viewed by placing a cookie on your machine.

If you do not wish to participate, you can opt out by visiting Google's Ads Settings or the Network Advertising Initiative.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or want more information, contact our Privacy Compliance Officer at support@elysianheat.com.